These are some of the most asked questions. If you still have questions, please let us know by submitting a Support Request or visit one of our offices to find our payment terminals, available land, or to get in touch with us inworld:
Payment Questions:
How do I use your Payment Terminals/ATMs?
Watch this short instruction video, as we show you step by step on how to pay:
My Tier Meter I got from your office is not reading correctly.
Re-rez the tier meter from your inventory and click on it to see the messages in nearby-chat, this will display your time remaining.
Do you offer any other payment options?
No. You can only pay your rent by paying directly on our Payment Terminals at our offices.
I want to merge my tier payments for parcels on the same region?
If your parcels are touching side-by-side properly, we can merge them into a singular rental. Submit a Support Request or visit one of our offices inworld (links are at the top of this page).
I want to sell my land to another avatar or my alt. What do I do?
Both parties need to submit a Support Request, or visit one of our offices inworld (links are at the top of this page), approving the change over.
I want to add someone to my tiers as a payee.
Submit a Support Request or visit one of our offices inworld (links are at the top of this page), with the avatars legacy username so we can add them for payments, they will be added promptly and your new payee can see it by visiting the terminal and seeing they have payment options.
I need to request a tier extension or my payment maybe late. What do I do?
Submit a Support Request or visit one of our offices inworld (links are at the top of this page), and let us know what date you intend to pay, the SLURL to your rental, and we will look over it on a case by case basis based on your payment history.
Land Questions:
I set my land to group but the people in my group cannot access “About Land” functions?
You need to DEED the land to a group not only set. Make sure you go into about land -> Set group -> Click “Allow to deed land” checkbox then hit the deed button which will be active now. Please note this must be a group you own or have rights to deed into.
How do I deed my land to a new group?
Go into about land sell your land to you for 0L$, buy it back, use a new group. If you are not sure on this or would like us to reclaim the land and sell it back to you for 0L$, submit a Support Request or visit one of our offices inworld (links are at the top of this page), and let us know!
My Land music is not working.
Streams in SL do die off quite often. Please try a couple of other music URLs to see if that is working. If nothing still please file a Support Request so we can look into it.
I do not wish to renew my land. What do I do?
Clear your land from all of your items, and hit ABANDON via “About Land”. Then make sure to inform us about this, by submitting a Support Request or visit one of our offices inworld (links are at the top of this page), and let us know
I want to merge two or more parcels together on the land itself?
Make sure both are in the same group or have the same owner (this is very important). Then go to the center of both parcels -> right click -> edit terrain -> drag the yellow selection square a bit over into each parcel (to turn on property lines go to world menu -> show more and tick on property lines) then hit join to merge the lands into one.
Can I change my terrain textures?
If you are on a Parcel, you cannot as the terrain texture changes for the entire region which is shared. If you rent a Region you CAN change the terrain via Region Tools. (Alt+R or World Menu-> Region Details)
How can I check how many scripts are running on my parcel?
Right click the ground or go to about land, Script Info